Tools – James Osborn

Another contribution to the power that writing gives you is protection from assuming you’ll remember it.

It’s easy to assume that something that feels important in the moment will be something that you follow up on later. It’s so obvious, so critical and so valuable that you’ll definitely get right on it.

Then the next meeting happens, you get a couple of pings on Slack and you stop for a cup of tea. That vital thing has fallen from top of mind to nowhere, and it doesn’t get done.

Worse than that, you’ve left someone with the impression that it’s going to get done, and whilst you had good intentions, the context switching of daily life has dropped it straight out of your to-do list.

I balance myself against this mistake in a super simple way. I take very brief unstructured notes as I go. If I’ve promised to raise a query to HR, then I’ll drop in a one line comment. If it’s an action to prep some slides for a presentation in a couple of weeks, then it might be a couple of bullet points. A big new strategy might deserve a dozen highlight points that need to be woven into the narrative.

I keep it simple to make sure it gets done, and I clean up when the notes are no longer relevant.

Keeping a doc open all the time to take these reminders down makes them real to me, and the effort it a lot less than trying to keep it all in my head.

You might want to add more structure, preferring a favoured note-taking app or hosted solution. You might keep it lo-fi in a physical notebook. Try different things and find something that you can keep up with. It’s better to be consistent that it is to be perfect.

If elaborate rituals work for you, go for it!

If you think you don’t need to do this, that you remember everything and take every action as agreed, then I’d suggest just trying this for a week or two to see how it goes. You might just find there were things slipping through the net, and even if you don’t, you might enjoy the mental freedom of not having to hold these thoughts in your head.

Writing stuff down isn’t just for shaping the external narrative, it’s a tool to help you be more effective as you counteract the never ending pressure of switching contexts time and time again.

The Right Tools

When you start being coached, you sign up to beginning a process of lasting and transformative change. You are able to outline your true goals, put aside limiting beliefs and define the steps necessary to achieve great outcomes.

Believing that change is possible, and that you have potential to succeed is just the start of your journey. You need to identify the tools that you already have to hand, and the ones that you’ll need to acquire to bring that success to life.

Positive thinking must be back up with concrete actions to be effective, pairing the two is what brings positive change.

As an example, say you want to become a better leader. It’s a very common desire in people I work with, which might be manifested as a desire to seek a promotion or an expanded role, or they may wish to be recognised as being more effective in the role they are currently in.

Once you’ve reached the goal, reflect and consider what it means in more detail. Do you communicate well with your team but struggle with stakeholders? Is your tactical leadership strong but strategic vision weak? Understand your current reality and you can build your action plan for change.

Once you’ve done this, what tools do you need to support your change? For these types of changes, tools will often be improved skills rather than physical items. You might need to improve how you present information, manage conflict better or improve your negotiation.

All of these can be improved with training and practice. They won’t get better with purely positive thinking, but they’ll certainly improve much faster when you apply a positive mindset to the change.

Bring the right tools to bear and you’ll get the change you want.