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Leadership

Communication

There’s not much that tests your communication skills as quickly as building furniture. It’s something that can seem simpler than it actually ends up being. It needs more than one person to do effectively, and those people usually have different levels of experience to bring to the activity.

Firstly, you should read the instructions. Look at all the stages and each detail of those steps. This brings out any assumptions and smooths them over. This first activity starts to balance out those gaps in experience.

Next you arrange your tools and make sure you’ve got everything you need. This lets you agree some terms upfront, building your shared language and ensuring early understanding of term.

Then you talk early, before starting a particular action. You are sharing expectations early, rather than hoping that someone figures out what you want after you’re already straining under the load of a heavy lump of wood. Trying to share meaning in stressful situations is hard, and often just raises the stress.

So, to communicate well you should:

  1. Uncover assumptions early
  2. Agree terms and their meanings
  3. Set expectations before it gets stressful

This wont just help you put furniture together more easily, it’ll make you more effective in any situation where you need to communicate something important.

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